Premium Short Stays in Melbourne, Curated for You

Masterstays is a new kind of short-stay brand, designed for guests who care about where they sleep, how a space feels, and what a stay can actually be.

We're launching in Melbourne soon.

What is Masterstays?

A different kind of short stay

Most short-stay options give you either a soulless serviced apartment or an inconsistent holiday rental. Masterstays sits between the two - combining the quality and reliability of a boutique hotel with the space, comfort, and character of a great home.

We curate every property we list. That means every stay meets a clear standard: well-designed spaces, proper amenities, honest descriptions, and responsive support when you need it.

We're starting in Melbourne and we're building this properly.
Properties are coming soon.

Why it's different?

Spaces worth staying in

Every property in the Masterstays collection is chosen for a reason. Good bones, thoughtful fit-out, genuine amenities, not just a bed and a wi-fi password.

Book direct, stay better

No platform markups. No hidden fees discovered at checkout. When you book directly with Masterstays, you get a straightforward price and a direct line to us.

Support that actually helps

If something comes up during your stay, you're not lodging a support ticket with an algorithm. You're reaching a person who can fix it.

Secure garage parking included

Every booking includes one secure, lockable garage space at no extra cost. Arrive, park, and settle in without circling the block or feeding a meter. Your car stays off the street and out of the weather.

Everything you need, nothing you don't

Every Masterstays property is set up for real living, not just a bed for the night.

Spaces worth staying in

High-speed wi-fi included

Book direct, no platform fees

Secure garage parking included

Fully equipped kitchen

Support that actually helps

In-home laundry

Transparent, direct pricing

Be first to know when we go live

Masterstays is launching its first properties in Melbourne soon. If you'd like to hear first. Before we open bookings publicly, leave your details below.Early registrants will get first access to our opening properties and an early-bird offer on their first stay.

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Who stays with us

Designed for how people
actually travel

Some guests need a comfortable base for a week of client meetings. Others want a weekend that feels like a proper escape without leaving Melbourne. Some are in town for a month and need a home, not just a room. Masterstays is built for all of these. Our properties are furnished and equipped for real living because a great stay should feel effortless from the moment you arrive.

Adventure

Weekend escapes

Two nights that feel like a reset

Relax

Business travel

A base that works as hard as you do

Savor

Extended stays

Melbourne, on your own terms

Our standards

Why guests choose Masterstays

Some guests need a comfortable base for a week of client meetings. Others want a weekend that feels like a proper escape without leaving Melbourne. Some are in town for a month and need a home, not just a room.Masterstays is built for all of these. Our properties are furnished and equipped for real living because a great stay should feel effortless from the moment you arrive.

Curated, not just listed

We don't accept every property. Each stay in our collection meets a quality brief, space, condition, presentation and location, before it goes live.

Transparent pricing

The price you see is the price you pay. We believe in clear, upfront pricing without the last-minute fee surprise.

Direct relationship

You're booking with us, not through a platform. That means better communication, faster responses, and none of the noise.

Stays that suit longer trips

Short break or longer stay, our properties are set up to work for both. Proper kitchen. Decent wi-fi. Laundry. The basics done well.

Masterstays FAQ

How many people can stay in a 2-bedroom apartment?

Our 2-bedroom apartments are set up to sleep 4 guests, typically one bed per bedroom. Specific sleeping configurations (king, queen, twin) vary by property and are detailed on each listing. Additional guests beyond the listed maximum are not permitted without prior written approval.

Is the entire apartment private, or do I share it with other guests?

Every Masterstays property is booked as an entire apartment. You will not share the space with other guests or the host. The apartment is yours for the full duration of your stay.

Are the bathrooms fully equipped?

Yes. All bathrooms are stocked with the essentials: towels, hand soap, body wash, shampoo, conditioner, toilet paper, and a hairdryer. Spare towels and additional toilet paper are available in the property, locations are noted in the welcome guide. If you need additional supplies during your stay, contact us directly.

Is the garage included in my booking?

Yes. One secure garage space is included as part of every booking at properties listed with a 1-car garage. There is no additional charge for garage parking. The space is allocated exclusively to guests booked into the apartment.

Can I fit an SUV or larger vehicle in the garage?

Most garages at our properties accommodate standard-sized vehicles including mid-sized SUVs. However, clearance heights, bay widths, and lengths vary between properties, particularly in apartment buildings. If you are driving a larger vehicle (4WD, van, ute), please contact us before booking to confirm the dimensions for that specific property.

Is street parking also available if I have a second vehicle?

Street parking availability varies by suburb and property. Some Melbourne inner-suburb streets have residential parking restrictions during certain hours. We will include local parking information in your welcome guide. If a second parking space is important to your stay, let us know in advance and we will advise on the best options for that property's location.

What are the standard check-in and check-out times?

Standard check-in is from 3:00 pm and check-out is by 10:00 am. Early check-in or late check-out can sometimes be arranged depending on property availability. Please request this in advance and we will do our best to accommodate. Requests made on the day of arrival or departure cannot always be guaranteed.

What happens if I have trouble accessing the property on arrival?

Contact us immediately via the number provided in your booking confirmation. We have support available for exactly these situations. We will either walk you through the access process or arrange for someone to assist in person if needed.

How does check-out work?

On check-out day, please ensure the apartment is left in a reasonable condition. Rubbish in the bins, dishes rinsed or in the dishwasher, and any personal belongings removed. Leave the keys, fobs, or remotes in the location specified in your welcome guide. You do not need to strip beds or do a deep clean, that is handled by our cleaning team after every stay.

Are pets allowed?

Pet policies vary between properties. Some apartments in our collection are pet-friendly; others are not suitable due to building rules or property configuration. Each listing will indicate clearly whether pets are permitted. If you want to bring a pet, please confirm before booking and let us know the type and size of animal.

Is smoking allowed inside the apartment?

No. All Masterstays properties are strictly non-smoking indoors. This includes cigarettes, vapes, and any other smoking products. Guests who smoke indoors will be charged a remediation fee. If you smoke, please do so outdoors and dispose of cigarette butts responsibly.

What is the minimum stay?

Most of our properties have a 2-night minimum stay. Some properties in peak periods (events, public holidays, school holidays) may have a longer minimum. The minimum for each property and period will be shown at the time of booking.

What do I do if something in the apartment is not working?

Contact us directly using the number or message channel provided in your booking. We have a support team available to assist with issues during your stay. For urgent matters (no hot water, no electricity, a lock that won't work), we treat these as priority issues and respond immediately.

Still have questions?

Be first to know when we go live

Masterstays is launching its first properties in Melbourne soon. If you'd like to hear first. Before we open bookings publicly, leave your details below.Early registrants will get first access to our opening properties and an early-bird offer on their first stay.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.